Terms of service

Last updated: 21 September 2026.

1. Purpose

These Terms of Service govern access to and use of the website aura-estore.com and its features.

Product sales are governed separately by Aura Store’s Terms and Conditions of Sale.

2. Publisher

The website is operated by:

SARL EMEIS / Aura Store
18 rue de Bertrand
35000 Rennes
France

Email: contact@aura-estore.com
Telephone: 02 23 35 69 22

3. Access to the website

Aura Store endeavours to ensure that the website is accessible and functions properly.

Temporary interruptions may nevertheless occur, in particular for maintenance operations, updates, technical incidents or events beyond our control.

4. Information available

Aura Store endeavours to keep the information on the website as accurate and up to date as possible.

Prices, stock, sizes, descriptions and other commercial information may change.

Where information relates to an order that has already been placed, the consumer’s rights and the applicable contractual obligations remain unchanged.

5. Customer account

Certain features may allow or require the use of a customer account.

Users must provide accurate information and keep their authentication credentials confidential.

If they suspect unauthorised use of their account, they are invited to contact Aura Store.

6. Permitted use

The website must be used in accordance with the law and for its normal purpose.

In particular, it is prohibited to attempt to disrupt its operation, to access systems or data without authorisation, to introduce malicious software, to impersonate a third party or to use the website for fraudulent purposes.

7. Intellectual property

Unless otherwise stated, elements created for Aura Store, including texts, photographs, videos, illustrations, graphic elements, visual identity, editorial selections and original layouts, are protected by the applicable intellectual property rights.

Trademarks, visuals, photographs or content belonging to the brands we stock or to third parties remain the property of their respective owners.

Any unauthorised reproduction or use of a protected element is prohibited, subject to the exceptions provided for by law.

8. Third-party links and services

The website may contain links to, or incorporate, services operated by third parties, including payment providers, carriers, social networks or technical solutions.

These services may be subject to their own terms and privacy policies.

9. Liability

Aura Store cannot be held liable for temporary unavailability resulting from an event beyond its control or from an operation necessary for the maintenance of the website.

Nothing in these Terms of Service is intended to limit any right or liability that cannot lawfully be excluded or limited.

10. Personal data and cookies

The processing of personal data and the use of cookies and other trackers are described in our Privacy Policy.

11. Terms of sale

Orders placed with Aura Store are subject to the Terms and Conditions of Sale and to the other applicable policies available on the website.

12. Changes to these terms

Aura Store may amend these Terms of Service to reflect changes to the website, its features or the regulations.

The date of the last update identifies the version in force.

13. Applicable law

These Terms of Service are governed by French law, subject to the mandatory rules applicable to users and consumers residing in other jurisdictions.

14. Contact

For any questions:

contact@aura-estore.com
02 23 35 69 22